SMS Terms of Service

Last Updated: February 12, 2026

Agreement to Receive Text Messages

By providing your mobile phone number and opting in to receive text messages from HEMMA Decks, you agree to receive automated text messages from us at the phone number you provided. This service is optional, and you are not required to opt-in as a condition of purchasing any goods or services from HEMMA Decks.

Types of Messages

HEMMA Decks may send you two types of text messages:

Transactional Messages

• Appointment confirmations and reminders
• Custom deck quotes and estimates
• Project scheduling updates
• Construction progress notifications
• Payment reminders and receipts
• Inspection scheduling
• Weather-related project delays
• Customer service responses

Marketing Messages (Optional)

• Seasonal promotions and special offers
• New product or service announcements
• Deck design inspiration
• Maintenance tips and reminders
• Referral program information
• Customer satisfaction surveys

Message Frequency

Message frequency varies depending on your project status and the services you've requested. During active projects, you may receive multiple messages per week. Marketing messages, if you've opted in, are sent approximately 2-4 times per month.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier's plan. HEMMA Decks does not charge for text messages, but your carrier may charge you for messages received.

Supported Carriers

Our SMS service is available on most major carriers including AT&T, T-Mobile, Verizon, Sprint, and many regional carriers. Check with your carrier for specific coverage details.

How to Opt-Out

You may opt-out of receiving text messages at any time by:

• Replying STOP to any text message from HEMMA Decks
• Contacting us directly at the phone number or email provided below
• Updating your preferences through any communication preferences link we provide

After opting out, you will receive one final confirmation message. Please note that opting out of marketing messages will not stop transactional messages related to active projects or services you've requested.

How to Get Help

For assistance with text messages, reply HELP to any message, or contact us:

• Phone: [HEMMA Decks Phone Number]
• Email: [HEMMA Decks Email]
• Address: [HEMMA Decks Business Address]

Privacy and Data Usage

Your mobile phone number and text message communications are subject to our Privacy Policy. We will not sell, rent, or share your mobile number with third parties for their marketing purposes without your explicit consent. For more information about how we handle your data, please review our Privacy Policy.

Message Content

HEMMA Decks reserves the right to modify the content, frequency, or nature of text messages at any time. We will make reasonable efforts to notify you of significant changes to this service.

Technical Requirements

To receive text messages, you must have:

• A text-messaging capable mobile phone
• An active account with a participating wireless carrier
• Service in an area where text messaging is available

Limitation of Liability

HEMMA Decks is not liable for any delays, failures, or errors in text message delivery that result from actions or omissions of your mobile carrier or other third-party service providers. We are not responsible for any charges your carrier may apply.

Changes to Terms

We reserve the right to modify these SMS Terms of Service at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued participation in our SMS program after changes are posted constitutes acceptance of the modified terms.

Age Requirement

You must be at least 18 years old to opt-in to receive text messages from HEMMA Decks.

Contact Information

For questions about these SMS Terms of Service, please contact us:

• HEMMA Decks
• Phone: (330) 975-2606
• Email: [email protected]
• Address: 233 Boone Trl, Seville, OH 44273

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By opting in to receive text messages from HEMMA Decks, you acknowledge that you have read, understood, and agree to these SMS Terms of Service.